refund Policy

At Morsathi, we strive to provide a valuable and trustworthy matrimonial service. Before making any payment, we encourage users to thoroughly review our membership plans, features, and services. All payments made for premium subscriptions or any other paid features on Morsathi are considered final. By proceeding with a purchase, you acknowledge that you have read, understood, and agreed to this Refund Policy.

Morsathi follows a strict no-refund policy. This means that once a payment has been successfully processed, it cannot be canceled, refunded, or transferred—regardless of the reason, usage, or level of satisfaction with the service. This includes, but is not limited to, cases where a user chooses not to continue using the service, does not find a suitable match, or is dissatisfied with the experience. We do not guarantee matches, responses, or engagements, as outcomes depend on user activity and preferences.

We recommend contacting our support team before purchasing if you have any questions or need help understanding what a membership includes. Our team is available to assist you with any concerns related to features, account setup, or general usage. By using our platform and making a payment, you agree to this no-refund policy in full.